These terms and conditions apply to subscriptions to, and purchases from, our website and access to and use of the various products and educational courses available on our website.

  1. Access to the content and services
    • 1.1 Registered users and personal subscribers: By registering as a subscriber or user and paying the applicable fee(s), you shall be entitled to access and use the course content and subscriber services in accordance with the terms of this agreement. If you do not agree with the terms and conditions, you should not use this website or any of our course content and should cancel any subscription or course purchase in accordance with your cancellation rights (see section 11 below).
    • 1.2 Your entitlement to use such course content and services starts when you register as a user or a subscriber and pay the fee.
    • 1.3 Your entitlement to use such course content and services ends if the time limit specified when purchasing the content as a user expires, or your subscription period expires without your agreeing to renew your subscription on the terms and at the fee then applying, or if this agreement is terminated in accordance with its terms.
    • 1.4 Users with access under an organisation’s subscription or purchase agreement: Your continued access is primarily governed by the subscription agreement of the organisation through which you are able to use our website. By accessing our website you are agreeing to these terms and conditions. If you do not agree to these terms and conditions, then you should not use our website or any of our content.
  2. Changes to these terms and conditions
    • 2.1 These terms and conditions replace all previous terms and conditions for We may update these terms and conditions for legal or regulatory reasons, or to reflect changes in our services or business practices. We will provide notice of any significant changes in the sub-section below. If you are a subscriber or a user, any changes to our terms and conditions will become effective from the date of your next payment following the change unless we notify you otherwise. If you are not a subscriber or user, any changes will become effective as soon as we post them on our website.
      • 2.1.1 These terms and conditions were last updated on 6 March 2017.
  3. Payment
    • 3.1 When you submit your payment and other enrolment or subscription details to us, you are making an offer to us to buy an educational product. If we do not receive payment authorisation or any authorisation is subsequently cancelled, we may immediately terminate or suspend your access to your educational product. If you are entitled to a refund under these terms and conditions we (through our third party payment provider) will credit that refund to the card or other payment method you used to submit payment, unless it has expired in which case we will contact you.
    • 3.2 When you purchase our courses or content, you must provide us (through our third party payment provider) with complete and accurate payment information. By submitting payment details you promise that you are entitled to purchase our course content or a subscription using those payment details.
    • 3.3 Once we have verified your payment details and email address, your offer will be accepted by us and a contract will be formed between us, at which point we will provide you with access to your product. We reserve the right to reject any offer at our discretion, for any reason.
  4. Price
    • 4.1 The price will be made clear to you on our enrolment pages or otherwise during the sign-up process and may vary from time to time. You agree to pay the fees at the rates notified to you at the time you purchase your subscription or product. The currency in which your subscription is payable will be specified during the order process, depending on the service and your country of residence. We will always tell you in advance of any increase in the price of your subscription and offer you an opportunity to cancel it if you do not wish to pay the new price.
  5. Ownership of the content
    • 5.1 Notwithstanding the fact that you may purchase or subscribe to the content, copyright and all other intellectual property rights in the content remains with us.
    • 5.2 We hereby grant to you a non-exclusive licence to use the content which you have purchased or for which you have subscribed in accordance with the terms of this agreement.
    • 5.3 Subject to clauses 5.4 to 5.5 below, you shall only use the content for the sole purpose of your own education.
    • 5.4 You may not:
      • 5.4.1 grant sub-licences in the content or disseminate, publish, distribute or otherwise make the content available to third parties or third party contractors, save for publically available content on our website which can be accessed without logging onto our website; or
      • 5.4.2 incorporate the content into any IT software solution, e-learning package, intranet, extranet, website or other online or digital resource without our explicit consent; or
      • 5.4.3 make more than one hard copy of all or part of the content; or
      • 5.4.4 make more than one electronic copy of the content save for electronic copies made exclusively for back up purposes.
    • 5.5 You shall not, nor directly or indirectly assist any other person to, do or omit to do anything to diminish our rights in the content.
  6. Our Obligations
    • 6.1 We will ensure that the content is accurate and up to date, and will use reasonable endeavours to ensure that the services are provided continuously and that access to the website is not interrupted by any event within our control. We have taken care to commission the educational content from educators respected in their chosen field of expertise, and all content has been reviewed by members of our Editorial Board, however, we do not promise or warrant anything about the suitability of any content for your individual circumstances, or whether it is in any way fit for your individual intended purpose.
    • 6.2 Our content is supplied to you as an education, training or compliance tool only. Use of the content does not detract from your duty to exercise professional standards of care in performing your duties in the course of your clinical practice.
  7. Confidentiality
    • 7.1 Each party shall hold the other's confidential information in confidence and, unless required by law, not make the other's confidential information available to any third party, or use the other's confidential information for any purpose other than the implementation of this agreement.
    • 7.2 This clause shall survive termination of this agreement.
  8. Taxes
    • 8.1 Unless otherwise indicated, prices stated on our website are inclusive of any applicable value added tax (VAT) or other sales taxes. The breakdown of any applicable VAT payable with your order is indicated on the invoice you will receive with your purchase.
    • 8.2 Other costs: in addition to the purchase or subscription fee you are charged, certain banks and credit card issuers will charge a foreign transaction fee on transactions which take place abroad or in a foreign currency. The majority of payments for subscriptions we take by card are processed in the United Kingdom therefore please check with your bank or credit card issuer to find out if such charges will be applied to you; we are not responsible for any such charges.
  9. Liability
    • 9.1 Unless you are a subscriber or purchaser of our educational content, we shall not be financially responsible to you for any costs or damage arising from your use of our content. If you are a purchaser or subscriber to our educational content, we limit our financial responsibility to you arising from your use of our content to the price you paid for your subscription or product.
    • 9.2 Nothing in these terms shall have the effect of excluding or limiting any of our liability for death or personal injury caused by negligence or for fraud.
  10. Right to cancel
    • 10.1 You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire 14 days after the day of the conclusion of the contract.
    • 10.2 To exercise the right to cancel, you must inform us, eccElearning Limited, Future Business Centre, King’s Hedges Road, Cambridge, CB4 2YH, UK of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail).
    • 10.3 Effects of cancellation: If you cancel this contract, we will reimburse to you all payments received from you. We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.
    • 10.4 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
    • 10.5 If you requested to begin the performance of services during the cancellation period or viewed or otherwise used the educational content, you shall pay us an amount which is in proportion to what has been performed or used until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.
    • 10.6 Subsequent cancellation of your subscription or product: Except if you cancel within the first 14 days of this contract being formed, as set out in the previous section, you do not have any right to cancel until the end of your then current subscription period or content expiry date. Although you may notify us of your intention to cancel at any time, such notice will only take effect at the end of the time limit specified when purchasing the product, or your then current subscription period, and you will not receive a refund.
  11. Termination
    • 11.1 We may cancel or terminate this agreement with immediate effect if you commit any material breach of any of the terms of this agreement.
    • 11.2 On termination of the agreement for any reason you shall immediately stop using the content and shall either return to us or destroy any copies of the content then in your possession.
  12. General Provisions
    • 12.1 The rights provided under this agreement are granted to you only, and shall not be considered granted to anyone else or any subsidiary or holding company without our express written permission. Unless we grant you permission to do so, you may not transfer any or all of your rights or obligations under this agreement.
    • 12.2 If any provision (or part of a provision) of this agreement is found by any court to be invalid, unenforceable or illegal, the other provisions shall remain in force.
    • 12.3 If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.
    • 12.4 Neither party shall be in breach of the agreement nor liable for delay in performing, or failure to perform, any of its obligations under the agreement if such delay or failure is results from events, circumstances or causes beyond its reasonable control.
    • 12.5 This agreement and any documents referred to in it constitute the entire agreement and understanding of the parties and supersede any previous agreement between the parties relating to the subject matter of this agreement.
    • 12.6 English law governs this agreement and the parties submit to the non-exclusive jurisdiction of the English courts in respect of any dispute (including non-contractual disputes) arising under or in connection with the terms.

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Contact eccElearning 

eccElearning Ltd
  Future Business Centre,
  Cambridge, CB4 2HY, UK
  Contact eccElearning
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